We take our promises seriously, that's exactly why we put them in writing! If your first photos don't arrive within 24 hours of our coverage ending, your trailer isn't with you within 10 days, or Ty or Bryce aren't there in person on your wedding day, you'll receive 25% of your package back. It's written into your contract, so there's no chasing and no awkward conversations, we'll simply make it right!

The only exceptions are genuine circumstances outside our control, like serious illness or natural disasters, and even then we'll always look after you.

It sure does! Ty or Bryce being there in person is guaranteed on every single booking. Our 24-hour highlight photos and 10-day trailer guarantees apply to all packages that include a 24-hour highlight gallery or a wedding trailer, which you'll find listed in each package's inclusions. Not sure which is right for you? Just ask and we'll help you choose!

Please send us an enquiry via our contact page to receive a copy of our full pricing list instantly.

We love to keep this process short & simple! Firstly let us know the package you're interested in, then sign our wedding contract and finally pay the 25% booking fee. It's as simple as that!

Yes, absolutely! We understand hiring a wedding photo & video team is a large investment in yourself. We can organise to split your payments into four equal instalments (after the 25% booking fee has been locked in). Just give us a heads up and we can amend your invoice at any time.

We hate to keep you waiting, we know how excited you are to see your finished photos & videos! So you just had your wedding yesterday? EXPECT to see some unreal preview photos from the day, within 24 hours of your wedding concluding.

No matter which package you choose, we'll make this happen so that you can put something online and tell the world straight away! After you have received your previews, we generally deliver finished photo galleries within 6-8 weeks and video galleries between 10-14 weeks.

It’s a little tricky to tell you exactly how many photos you’ll receive from your wedding as every day is different. Just know we will capture every moment of your day beautifully and curate your gallery to the perfect size.

This has never happened to us and we hope it never will happen. However, if on the small chance this did happen, we have some AMAZING industry friends who are always happy to step up and help us out! These are other talented photographers/videographers who will take good care of you. We will still edit everything within our style and make sure that you receive everything you ordered in your package!

We encourage a first meeting either in person or over Zoom before you book us in for your day. This ensures that we are on the same page and that we align with your vision. 6 weeks leading up to your wedding we also like to do one final Zoom or in-person meeting to go over the plans and timeline for the day.

To avoid disappointment usually recommend that couples book us anywhere between 10-16 months out from their wedding day.

We are based in Newcastle, Sydney & the Hunter Valley but we love travelling anywhere worldwide!

We sure do! Every year we travel to Europe for Euro summer. Please ask us for our destination wedding specific packages.

Yes absolutely! LGBTQIA+, no matter how you identify and regardless of how you define your relationship, we'd love to be a part of your wedding day. At Sera Luna Co. we are accepting of everyone!

We sure do! Because every elopement is different we don’t have a set-in-stone package, so we’d love to give you a custom quote to fit your day perfectly!

We love to keep the process of receiving your photos & videos as easy as possible! We deliver your photos & videos via an online digital gallery.

We started capturing weddings together back in 2020, but have been capturing weddings solo since 2016. The past 6 years together have been a lot of fun and we wouldn’t change it for the world!

Unlike many photo & video companies, we ensure at least Ty or Bryce is available for each wedding. Because of this, we do not take on bookings where we cannot uphold this promise.

Of course, we always encourage our couples to print their favourite photos. All photos linked on the online gallery are delivered in high resolution. There is also a print store directly on our online gallery if you would like to cut to the chase & get those prints even sooner!

Life is complicated and the unexpected is to be expected! We understand that sometimes a cancellation or postponement is necessary. In the event of a cancellation or postponement, the 25% booking fee is non-refundable as this helps to protect our business due to turning away all other bookings for your wedding date.

Where do we begin? We've got so many industry friends who would be eager to get to work with you today! Please contact us today to receive a copy of our wedding planning guide.

To ensure that we cover all weddings at the highest quality possible we only take on 45 weddings per year.

Sure, just ask us!

We sure do! We love engagement shoots as they are the perfect way to connect and for you to get more comfortable in front of the camera before the day, just ask us!

We sure do! Please visit our Albums page to find out more information about these beautiful add-ons.